The second-hand marketplace Users Express Displeasure About Size Modifications
Vinted users have been reacting angrily due to a modification that led to listings displaying inaccurate size information.
The popular resale platform has updated its size classifications for female and kids' apparel but did not contact every member regarding the update.
Digital Channels Response
Numerous buyers and vendors are expressing on platforms saying Vinted listings now show a different size category than originally posted due to the recalibration.
The company said the revised method more closely matches other platforms.
It has advised users to check their listings and update the measurements by hand if necessary, causing user dissatisfaction.
Sizing System Modifications
Before the change, the measurements included one number and one letter, like S/8 or M/10.
The new system has a letter with a size spectrum for example S/UK 8-10.
For certain items, the size labels have been reassigned - like an L measurement used to be a 12 but is now a UK 16-18.
Shopper Experiences
A fashion influencer, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.
A different member, from Glasgow, explained products she uploaded on Vinted with size 14 labels were appearing on the platform as size 20–22.
"Should someone sized 20-22 purchase these they may become frustrated," she explained.
Manual Updates
Another shopper, based in Derby, said she had been left angered due to the update requiring manual adjustment the measurements for "each individual item".
"Personally, this is quite irritating, as I'm chronically ill and selling on Vinted has been paramount after experiencing income reduction," she said.
Service Background
The service features exceeding 100 million users, including 18 million in the UK.
It has emerged as a preferred choice to second-hand platforms like eBay and Depop.
This is not the initial instance when a surprising modification to the app has proved unpopular: earlier, Vinted reversed a change concerning shipment methods following member complaints.
